STORE POLICY
Customer Care
Customer service is a top priority for Smooth Royalty Apparel. All Smooth Royalty customers will be treated promptly and respectfully. Smooth Royalty Apparel will deal with any questions with the upmost importance.
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Smooth Royalty customers can check our FAQs page for answers to our most typically asked questions. Also customers can chat on our members page to receive answers and opinions to other typically asked questions. Finally, Smooth Royalty customers can bring any and all questions to our attention via email.
Privacy & Safety
Ensuring customer privacy is important to us. We do not share personal information with third parties except as described in this privacy policy. We may share your personal information with (a) third party service providers, (b) business partners, (c) affiliated companies wthin our business structure, and (d) as needed for legal purposes. Third party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this privacy policy.
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Examples of how we may share information with service providers includes:
*Fulfilling orders and providing the services
*Payment processing and fraud prevention
*Providing customer support
*Sending marketing communications
*Conducting research and analysis
*Providing cloud computing infrastructure
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Examples of how we may disclose data for legal reasons include:
*As part of a merger, sale of company assets, financing or acquisition of all or a portion of our business by another company where customer information will be one of the transferred assets.
*As required by law, for example, to comply with a valid subpoena or other legal process;when we believe in good faith that disclosure is necessary toprotect our rights, or to protect your safety (or the safety of others); to investigate fraud; or to respond to a government request.
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We may also disclose your personal information to a third party with your prior consent.
Wholesale Inquiries
To gain and maintain wholesale status with Smooth Royalty Apparel, you must meet required conditions. To receive wholesale terms and agreement form, please email smoothroyalty1@gmail.com
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All customers inquiring about wholesale will have to agree to wholesale terms and agreement and are required to complete and sign our wholesale application. Please email smoothroyalty1@gmail.com with all questions.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments